FAQ - Sunrider International
Life Replenishing Life


  • What is the Sunrider Story?
  • Why Sunrider Foods?
  • Product Questions
  • What is the Sunrider Story?

    The Sunrider Corporation was founded on the 2nd of December 1982 by Dr. Tei Fu Chen.  The company headquarters are located in Torrance, California.

    As a young child Dr. Chen was physically weak and his grandfather used the principles of exercise and fitness coupled with the herbal formulations to help Tei Fu overcome his weaknesses and to develop a healthy body.  He went on to excel in martial arts and earned black belts in Karate, Judo, Kendo and Aikido.  He became the Taiwanese National Judo and Kung Fu Champion, titles he successfully defended.

    He is heir to certain ancient herbal manuscripts of the Chinese Emperors on which have been recorded 5,000 years of intense research and formulation.  Dr. Chen’s grandfather was the guardian of these manuscripts which contained the herbal secrets that were so fervently sought after.

    Dr. Chen’s grandfather began teaching him from the manuscripts at the age of eight.  His education was further enhanced in medical school and then in pharmacology and biochemical research after coming to the United States. 

    As a result of his own childhood experience, education and traditional training, Tei Fu Chen became an expert in traditional Chinese herbalism, and in keeping with Chinese custom and tradition he is referred to as Doctor.  He has a degree in Pharmacology, and is a research biochemist.  His wife, Dr. Oi Lin Chen is a doctor of Western medicine.

    The manuscripts handed down to Dr. Chen have come together with modern research, processing and education.  Success has come from this meeting of ideas, cultures and people.

    AN OLD YET NEW CONCEPT IN HEALTH

    CHINESE MANUSCRIPTS – Sunrider products are based on the ancient nutritional practices which were preserved on manuscripts formerly owned by Chinese Emperors.

    REGENERATION  - Sunrider products are based on the principle of “Regeneration” as taught in the manuscripts.  Regeneration means that the body heals itself.  A healer of the Orient treats the whole person with balancing whole foods.  Because the organs of the body are interrelated, their approach restores balance to each organ within the system, and to the body in general.  Regeneration then is an innate power of the body that strives toward order, balance, and health.

    WHOLE FOOD CONCENTRATES – Sunrider concentrated herbal formulas are whole food concentrates not chemical isolates.  The Chinese have classified herbs in three categories: (1) food grade herbs (2) medicinal grade herbs and (3) crisis herbs (which should be prescribed by a physician).  Sunrider herbal formulas are food grade herbs.  Sunrider herbs are concentrated and enhanced to ensure quality and effective results.

    TESTED AND IMPROVED – Sunrider products are food formulas of the ancient manuscripts which have been tested and improved through more than 25 years of scientific investigation.

    Why Sunrider Foods?

    Our Philosophy...

    The Sunrider Philosophy of Regeneration is:

    1.) We believe that the body has the innate ability to create balance and order when properly nourished.

    2.) We believe that this nourishment must come from whole foods not substitution i.e. vitamins, minerals, medicinal herbs, or drug therapy. 3.) We believe that each person must be willing to accept responsibility for his or her own health.

     

    There are (7) distinctive qualities of our products:
    1. Life Force – meaning of the life force of the plant is captured and retained.
    2. Whole Foods – meaning WHOLE, nutritionally intact foods, rather than isolated vitamins and minerals.
    3. We use Food Grade herbs – the most powerful regenerative FOOD we can obtain.
    4. Assimilable – meaning both the oil and water soluble nutrients are extracted and the indigestible bulk eliminated assuring maximum assimilation by the body.
    5. Concentrated - Many pounds of herbs are powerfully concentrated down to 1 lb.   making them 4 times stronger than other herbal formulas on the market which are just chopped-up dried plant parts.
    6. Enhanced – because of historic, Chinese expertise, each individual herbal food is prepared in such a way as to bring out its unique, superior qualities and to negate any potential weaknesses. ENHANCENMENT TECHNIQUES, such as steeping, make each prepared food exclusive.
    7. Properly Combined – Sunrider herbal formulas are PROPERLY COMBINED to regenerate systems rather than just treating a specific illness or chasing symptoms. The combinations are based upon ancient Chinese herbal experience and formulas, using the latest technological methods.

    Product Questions

    • How can I buy Sunrider® products?
    • Do you sell Sunrider® products in retail stores?
    • If I take Sunrider® herbal products, can I stop taking my medication?
    • Are Sunrider® herbal products safe?
    • Are Sunrider® products Kosher-certified?

    • What is the Philosophy of Regeneration?
    • Are Sunrider® products expensive?
    • Why do we have warnings on some of our product labels?  
     
    How can I buy Sunrider® products?

    If you are an IBO or Club Member, you may purchase Sunrider® products from your sponsor or directly through Sunrider. You may order products through our Web site, by phone, fax, mail, or office visit.
    Phone
    To place your order, call our toll free order line (888)278-6743, Monday through Friday, from 8:00 a.m. to 5:00 p.m., PST.

    Do you sell Sunrider® products in retail stores?

    Sunrider® products are sold through our IBOs. You may also buy products directly from Sunrider. Traditional retailing involves tremendously high costs such as leasing stores, paying management and employees, and advertising. Instead, we choose to reward our IBOs with generous bonuses for consuming and selling our products. We also have the financial ability to research, develop and self-manufacture our 400-plus products. You won't find the quality and exclusivity of our products in a traditional retail setting!

    If I take Sunrider® Herbal Products, can I stop taking my medication?

    No! You should continue to take your medication and inform your doctor that you are eating Sunrider® herbal products. You should only stop taking your medication when your doctor advises you to do so. Sunrider® herbal products are intended to nourish the body and improve overall health, not to treat or cure specific diseases or to replace medication.

    Are Sunrider® herbal products safe?

    Yes! If you can eat normal meals, you also can eat Sunrider® herbal products.* Many herbal products on the market are ineffective. Some may even be dangerous. However, Sunrider's products are safe, superior, and effective because of very important differences, such as:

    * If you are under doctor supervision, please consult your doctor before beginning a new food program.

    • Formulation and Owner's expertise:
    Experts in herbal nutrition and medicine, Drs. Tei-Fu and Oi-Lin Chen personally formulate Sunrider's exclusive herbal products. Sunrider uses only the best herbs that have been proven safe and effective for centuries. This is why Sunrider does not manufacture unhealthy "fad" products, such as those containing ephedra or ma huang.

    • Thorough Research:
    Sunrider's formulations are the result of thorough research in our state-of-the-art labs. This ensures the safety and efficacy of each product.

    • Extraction & Concentration:
    Rather than simply grinding up the herbs and packaging them, Sunrider maximizes the effectiveness of the herbs and retains essential elements or ingredients through a trade-secret concentration process.

    • Quality Control & Self-Manufacturing:
    Sunrider guarantees the stringent quality control and safety of Sunrider® herbal products by manufacturing the products in its own state-of-the-art facilities. Other companies often use subcontractors and cannot supervise the quality control procedures used to manufacture their products.

    Once you try our products, you'll discover that Sunrider® herbal foods and dietary supplements are simply the best for your body.

    Are Sunrider® products Kosher-certified?

    Kosher-Certified Products

    Sunrider understands that Kosher-certified products are important to many of its IBOs and consumers. Therefore, many of the products manufactured by Sunrider Manufacturing, L.P. are certified Kosher by Star-K, one of the most respected Kosher-certification agencies in the world. Sunrider® products that are certified by Star-K are also certified by the Chief Rabbinate of Israel, which is the supreme Jewish religious governing body in the state of Israel, controlling many aspects of life, including Kosher certification.

    Sunrider Products Certified by Star-K

    What is the Philosophy of Regeneration?

    Dr. Tei-Fu Chen, developed the Philosophy of Regeneration™ after thorough study of Chinese and Western medicines. According to the Philosophy of Regeneration™, the body can balance and "regenerate" itself by nourishing and cleansing the body with the proper nutrition. Thus, all Sunrider® products are exclusively formulated to keep a balance between yin (nourish) and yang (cleanse) and the body's five systems. Sunrider® products help maintain good health, but are not intend to treat or cure diseases that require medical attention.

    Some brands may use generic formulations without understanding how the body works, but Sunrider® products are exclusively formulated to work in harmony with the body.

    Are Sunrider® products expensive?

    No! You will not need to spend extra money by switching brands to Sunrider. You will actually save money and use less product because our superior replacement products are highly concentrated and made from the best quality ingredients. Not only that, our IBOs can earn personal rebates and income with the Seamless World Compensation Plan.

    Why do we have warnings on some of our product labels?

    The materials contained on this website are for informational purposes only.  The information should not be considered legal advice and is not intended to create an attorney-client relationship. This website contains general information and is not a substitute for legal advice from a qualified attorney licensed in the appropriate jurisdiction.

    Occasionally Sunrider IBOs ask why some of our labels and marketing literature contain warnings such as those found on our SPF products. They feel that because our products are safe there is no need for warnings and are worried that warnings might even hurt sales. While it is true that our products are safe and manufactured according to our strict quality control standards, federal and/or state law sometimes requires certain products sold in the U.S. to carry very specific warning statements.

    For instance, all products that contain a sun protection factor (SPF) are considered to be over-the-counter drugs (OTCs) by the FDA and are required to carry a warning on the label that includes a statement that the product is for external use only, should be kept out of the reach of children and to discontinue use of the product if irritation or a rash appears. Therefore, because products such as Oi-Lin® Natural Emulsion contain an SPF of 30, Sunrider complies with the law by carrying the required warning on the label.

    Even some dietary supplements require a warning if certain ingredients are in the product. California state law requires a very specific statement regarding the possible laxative effect of Cassia tora even if there has never been a complaint about a particular product containing this botanical. Therefore, because Cassia tora is one of the ingredients in Sunrider's Sportcaps dietary supplement, the required warning appears on the label and has so since 1998 with no negative effect on sales.

    Sunrider strives to make the very best products in compliance with all state and federal laws. Therefore, any warnings appearing on our product labels or in our literature should be viewed with confidence because it demonstrates Sunrider's concern with the safety and well-being of our IBOs.

    Disclaimer:
    This website is owned by an Independent Business Owner of Sunrider International. And Sunrider does not endorse any information on this site. The information/products on this site are not intended to diagnose, treat, cure, or prevent any disease or replace medical advice or treatment. The information presented on this website is for informational purposes only, and is not medical advice or a substitute for a physician's consultation and/or examination. Advertisers on this site do not necessarily endorse any products referenced and the FDA has not evaluated any statements/information contained herein.

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